CRI collectors are trained prior to working accounts.
Collectors must pass written and oral testing provided by the Fair Debt
Collections Practice Act.
As our client, you have the ability to upload accounts through a
system called "Client Access Web" this also allows you to see
your current balances, report payments and see the work currently being
done on each account. Therefore, you as a client always have access to
your accounts and they never really leave your hands.
Our collectors are professional in the handling of your accounts and
negotiating solutions. Because each case is unique, the collectors use a
proprietary database of financial information and other business
intelligence to plan the best possible outcome for each specific situation.
We strive to achieve either a) a payment in full or b) a payment
arrangement that is realistic for the consumer and CRI.
Collecting on past due accounts can be a time-consuming use of staff
resources. The introduction of a third party agency can result in faster
collections. We will help you manage your accounts receivables, collect
what is owed and still allow you to maintain a business relationship with
your customer. We understand that you want the debt collected and still
want to have a continued relationship with that person. That is possible